For decades, hotels operated like finely tuned orchestras — every section knowing its role, every department mastering its part. Sales filled the rooms. Marketing built the story. Revenue optimized the price. It worked beautifully — until

Hyatt Hotels Corporation (the “Company”) (NYSE: H) today announced the closing of the sale of the real estate portfolio previously acquired from Playa Hotels & Resorts N.V. (“Playa”) to Tortuga Resorts (“Tortuga”), a premier real

As the year wraps up and inboxes go quiet (or at least pretend to), it’s time to zoom out (Pun intended). 😍 Not to forecast. Not to re-price. Not to debate whether next year’s budget is “ambitious but achievable”. Just to reflect. Because

Artificial Intelligence (AI) is rapidly moving from buzzword to business reality. It is reshaping industries from finance to healthcare. In hospitality, though, many hotel operators remain cautious, and with good reason. Hospitality has

In this article, we provide the market opinions of key HVS global leaders in many different regions of the world. HVS operates across the world, and regional leaders are keenly aware of the dynamics and trends that are influencing

A quick Google search. A Tripadvisor review. A tagged photo on social media. These moments shape expectations and influence booking decisions, often without you even knowing it. First impressions matter and they’re often formed before a

As Millennium Hotels & Resorts (MHR) marks 30 years of global hospitality, the group today announced a strategic loyalty partnership with Indian Hotels Company (IHCL), India's leading hospitality company and custodian of the iconic

By its very name, mastery implies a consummate passion for perfecting one’s craft through a combination of keen observation and in-the-field practice. It’s a process, and when it comes to maximizing direct bookings this means you must be

Today’s Office Manager sits at the operational core of the organisation — balancing people, processes, costs, and culture under constant pressure. Expectations keep rising, but time and resources do not. The Office Manager AI Toolkit was

HotScore Analytics, the hospitality data and research unit of the Hotel & Tourism Investment Forum (HTIF), reports a third consecutive year of improvement in the quality of hotel services in Bulgaria, based on its proprietary