The Leela Mumbai has announced the appointment of Ridhima Barha as its new EAM – Rooms

With over 16 years of extensive experience in the hospitality industry, Ridhima brings deep expertise across rooms and front office operations, team leadership, and service excellence. Known for her structured approach and people-centric leadership style, she has consistently contributed to enhancing guest satisfaction, business acumen and operational efficiencies across leading hospitality brands. 

Prior to joining The Leela Mumbai, Ridhima Barha was associated with Marriott International, where she most recently served as Room Division Manager, following a successful tenure as Front Office Manager. Her progression within the organisation reflects her strong operational acumen and ability to lead diverse teams in dynamic, high-volume hotel environments. 

Ridhima has held key positions with esteemed hospitality brands including Marriott International Hotels, The Leela Mumbai, Trident Hotels and Shangri-la Hotels with unique blend of extensive experience with high end villa operations at Lohono Stays (by Isprava), contributing to enhancing guest satisfaction and portfolio expansion. Her professional journey from front office roles to senior leadership positions reflects her versatility, resilience, and commitment to service excellence. 

Commenting on her appointment, Ridhima Barha shared, “I am truly delighted to be stepping into this new chapter at The Leela Mumbai, a place that holds a very special place in my professional journey. Returning in a leadership capacity feels both humbling and inspiring. I look forward to collaborating with our talented teams to elevate the Rooms Division experience, blending personalised, intuitive service with strategic revenue excellence. Together, we will continue to strengthen our commitment to delivering refined Indian luxury while setting new benchmarks in operational distinction and guest satisfaction.” 

As part of The Leela Mumbai’s leadership team, Ridhima Barha’s extensive experience, operational insight, and passion for hospitality are poised to further strengthen the hotel’s legacy of refined luxury and exceptional guest experiences.

Read more: Appointments