Jyotsna Kanwar appointed new Director of Sales and Marketing at The Ritz-Carlton, Bangalore

The Ritz-Carlton, Bangalore has announced the appointment of Jyotsna Kanwar as the new Director of Sales and Marketing

With over 18 years of experience in the hospitality industry, Jyotsna brings a wealth of expertise in sales, marketing, and customer relations, coupled with a passion for driving business growth and enhancing guest experiences.

Jyotsna began her hospitality career in 1999 and has since worked with prominent brands such as ITC, Taj and The Leela Palace. Most recently, she held the position of Director of Sales at The Leela Palace, Bengaluru. She has successfully led sales teams, exceeded revenue targets, and developed key client relationships throughout her career. Jyotsna’s hands-on experience spans across various operational roles, giving her an exceptional understanding of the hospitality industry, making her well-positioned to shape the success of The Ritz-Carlton, Bangalore.

“Success is built on trust, collaboration, and a shared vision. When we work together, supporting and empowering each other, we create a path to excellence. My focus has always been on fostering a team spirit where integrity and mutual respect guide every decision, every action.” says Jyotsna Kanwar.

In her role at The Ritz-Carlton, Bangalore Jyotsna will focus on formulating and executing sales strategies, building lasting partnerships, and optimizing resources for maximizing revenue. She will also work closely with the hotel’s leadership team to ensure that the sales and marketing efforts align with the luxury experience offered by The Ritz-Carlton.

Speaking on the appointment of Jyotsna, Reuben Kataria, General Manager, said, “Jyotsna’s strategic vision, strong leadership and commitment to fostering collaboration and deep relationships align perfectly with our goals. We are confident that her expertise in sales and marketing will strengthen our brand presence and create exceptional experiences that continue to define The Ritz-Carlton, Bangalore.”

As she embarks on this new journey, Jyotsna’s leadership style will be centered around creating an environment where innovation thrives, team members feel empowered, and every guest touchpoint reflects the luxury and quality associated with The Ritz-Carlton, Bangalore.

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