Corendon Airlines adds PayPal, giving travellers more flexible ways to pay

Continuing to invest in enhancing the digital passenger experience, Corendon Airlines has strengthened its payment infrastructure by adding PayPal to the payment options available on its website, to make the booking experience easier and more user-friendly.

Since launch on 11 August, the option has struck a particular chord, with demand quickly outpacing other alternative payment options.[1] The integration is of strategic importance to Corendon Airlines, as PayPal is already widely used in Europe, where the airline has strong passenger volumes.

PayPal accounts for 50% of alternative payments in the first nine hours
Passenger interest in the PayPal integration became apparent even while the system was in its testing phase. During brief live-environment tests, passengers noticed the PayPal option and completed their booking payments using the service, providing an early indication of demand for the new payment method.

Following the official launch of PayPal on the Corendon Airlines website, this interest was quickly reflected in the figures. During the first nine hours after the integration went live, PayPal became the most frequently used payment method among all non-card alternative payment options. Over this period, 50% of all alternative payment transactions were completed via PayPal.[2]

Greater payment flexibility when planning a holiday
Through the PayPal integration, Corendon Airlines aims to offer passengers more than simply an additional payment method, providing a booking experience that gives them greater flexibility in managing their travel budgets. For passengers planning their holidays months in advance, access to different payment options makes it easier to secure bookings as soon as they find suitable fares. Payment flexibility and instalment options offered by PayPal to eligible customers in applicable markets also enable passengers to choose solutions that best suit their individual budgets and payment plans.

By incorporating widely used payment methods into its own digital channels, Corendon Airlines considers the ability for passengers to book using their preferred payment method an important element of the customer experience, particularly in Europe’s highly competitive leisure travel market.

Technical integration completed in two months
Thanks to the intensive work of Corendon Airlines’ teams and close coordination with PayPal teams, the technical integration was completed in just two months, enabling successful payment transactions to begin in the live environment.

Commenting on the new payment integration, Erkan Erbay, CFO of Corendon Airlines, said: “As we continue to enhance the digital passenger experience, we take into account not only the booking journey but also our passengers’ payment habits and expectations. PayPal is a widely used payment method and one that our passengers are likely to be familiar with. We therefore see adding PayPal to our payment options as an important step. The fact that 50% of our alternative payment transactions were made through PayPal within the first nine hours of launching the integration clearly demonstrates passenger demand for this option. Going forward, we will continue to use technology to make our passengers’ travel experience easier and provide them with reliable and flexible options that suit their individual budgets and payment habits.”

(1] Based on Corendon’s internal transaction data.
[2] Based on Corendon’s internal transaction data.